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Good questions here: First, the best way to reach the broadest number of participants is to select all of the technologies (click once, java webstart, activex, mozilla plugin) and let the launch page try to determine which will most likely work. Second, there is no need to push participants to use IE...
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Hmm, I've got a hunch as to why this might be happening. On the Mac, open the files in Photoshop and then check if the image mode is set to CMYK. If so, change it to RGB, re-save the files and transfer them back to the PC. Also make sure that there aren't any special characters in the file names...
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*** DISCLAIMER: I am not a Millisecond Software representative, so this is not to be taken as an official statement. *** (1) Generally, installing and running Inquisit in a virtual machine seems to be an unsupported usage scenario. The FAQ on millisecond.com ( http://www.millisecond.com/support/faq.aspx#mac...