issues with surveypage "continue" button

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issues with surveypage "continue" button

issues with surveypage "continue" button

Author	Message
nrouhani	nrouhani posted 6 Years Ago Topic Details Share Topic
Group: Forum Members Posts: 83, Visits: 261	hello, i just launched my task and received some complaints that the "continue" button (i.e. the next button) is appearing as strange symbols. i don't see this from my end while using a mac (macOS High Sierra), but do you have an idea of what could be causing this/how to fix it? thank you!
	Reply Like 42
Dave	Dave posted 6 Years Ago ANSWER Post Details Share Post
Group: Administrators Posts: 12K, Visits: 98K	+x nrouhani - Friday, September 28, 2018 hello, i just launched my task and received some complaints that the "continue" button (i.e. the next button) is appearing as strange symbols. i don't see this from my end while using a mac (macOS High Sierra), but do you have an idea of what could be causing this/how to fix it? thank you! Could you please link to the script and, if possible, describe the "strange symbols"?
	Reply Like 37
nrouhani	nrouhani posted 6 Years Ago ANSWER Post Details Share Post
Group: Forum Members Posts: 83, Visits: 261	+x Dave - Friday, September 28, 2018 +x nrouhani - Friday, September 28, 2018 hello, i just launched my task and received some complaints that the "continue" button (i.e. the next button) is appearing as strange symbols. i don't see this from my end while using a mac (macOS High Sierra), but do you have an idea of what could be causing this/how to fix it? thank you! Could you please link to the script and, if possible, describe the "strange symbols"? again, i do not see the "strange symbols" myself, and the participants didn't specify anything further. i am attaching the script with the relevant files, thank you so much! Attachments instructions.zip (244 views, 17.00 KB)
	Reply Like 38
Dave	Dave posted 6 Years Ago ANSWER Post Details Share Post
Group: Administrators Posts: 12K, Visits: 98K	+x nrouhani - Friday, September 28, 2018 again, i do not see the "strange symbols" myself, and the participants didn't specify anything further. i am attaching the script with the relevant files, thank you so much! Thanks for the script -- I am not seeing any strange symbols either (tested under Windows, too), so I have no good idea what the underlying issue could be / why (some?) of your participants are seeing something else. One thing you could try is to explicitly specify the text that should appear on the "continue" button, by defining the /nextabel and /finishlabel attributes in your <survey>. Speculating a bit, perhaps it is a font issue, so you could specify a different font as well. <survey check> / nextlabel = "Continue >>" / finishlabel = "Continue >>" / navigationbuttonfontstyle = ("Arial", 2%) / pages = [1=questions] / responsefontstyle = ("Arial", 25) / itemfontstyle = ("Arial", 30) / txcolor = white / itemspacing = 5% / showpagenumbers = false </survey> If you want to do the same for the instruction pages as a precaution, you can do that by adding an <instruct> element in the script: <instruct> / finishlabel = "Press SPACE for next page" / nextlabel = "Press SPACE for next page" / prevlabel = "Press BACKSPACE for previous page" </instruct>
	Reply Like 37
nrouhani	nrouhani posted 6 Years Ago ANSWER Post Details Share Post
Group: Forum Members Posts: 83, Visits: 261	+x Dave - Friday, September 28, 2018 +x nrouhani - Friday, September 28, 2018 again, i do not see the "strange symbols" myself, and the participants didn't specify anything further. i am attaching the script with the relevant files, thank you so much! Thanks for the script -- I am not seeing any strange symbols either (tested under Windows, too), so I have no good idea what the underlying issue could be / why (some?) of your participants are seeing something else. One thing you could try is to explicitly specify the text that should appear on the "continue" button, by defining the /nextabel and /finishlabel attributes in your <survey>. Speculating a bit, perhaps it is a font issue, so you could specify a different font as well. <survey check> / nextlabel = "Continue >>" / finishlabel = "Continue >>" / navigationbuttonfontstyle = ("Arial", 2%) / pages = [1=questions] / responsefontstyle = ("Arial", 25) / itemfontstyle = ("Arial", 30) / txcolor = white / itemspacing = 5% / showpagenumbers = false </survey> If you want to do the same for the instruction pages as a precaution, you can do that by adding an <instruct> element in the script: <instruct> / finishlabel = "Press SPACE for next page" / nextlabel = "Press SPACE for next page" / prevlabel = "Press BACKSPACE for previous page" </instruct> thank you!!
	Reply Like 32