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Mouse cursor disappeared

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jxb	jxb posted 4 Years Ago Topic Details Share Topic
Group: Forum Members Posts: 15, Visits: 163	Hi, I am currently piloting a task online that occasionally involves a surveypage where the participant will use the mouse to answer two questions and then click 'Continue'. Today, during a surveypage, the mouse cursor disappeared after answering the second question and I was unable to continue with the task because I needed the cursor to click the 'Continue' button. We have been using this script for a while and have not seen this issue yet. Do you know why this might have happened? Is there a way to get the cursor to return if it does disappear? Thank you, jx
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jxb	jxb posted 4 Years Ago ANSWER Post Details Share Post
Group: Forum Members Posts: 15, Visits: 163	+x jxb - 1/6/2020 Hi, I am currently piloting a task online that occasionally involves a surveypage where the participant will use the mouse to answer two questions and then click 'Continue'. Today, during a surveypage, the mouse cursor disappeared after answering the second question and I was unable to continue with the task because I needed the cursor to click the 'Continue' button. We have been using this script for a while and have not seen this issue yet. Do you know why this might have happened? Is there a way to get the cursor to return if it does disappear? Thank you, jx I should add that I was using a MacBook Air
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Dave	Dave posted 4 Years Ago ANSWER Post Details Share Post
Group: Administrators Posts: 12K, Visits: 98K	+x jxb - 1/6/2020 +x jxb - 1/6/2020 Hi, I am currently piloting a task online that occasionally involves a surveypage where the participant will use the mouse to answer two questions and then click 'Continue'. Today, during a surveypage, the mouse cursor disappeared after answering the second question and I was unable to continue with the task because I needed the cursor to click the 'Continue' button. We have been using this script for a while and have not seen this issue yet. Do you know why this might have happened? Is there a way to get the cursor to return if it does disappear? Thank you, jx I should add that I was using a MacBook Air It's unclear why this happens on rare occasions, I'm afraid. In case the cursor disappears and doesn't show up again after wriggling the mouse around for a few seconds, you should still be able to use the TAB key to navigate between questions, options, and to the Continue button. You can then press ENTER and you'll get to the next page.
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AKrishna	AKrishna posted 4 Years Ago ANSWER Post Details Share Post
Group: Forum Members Posts: 88, Visits: 266	For the search algorithm, I thought I'd link to an old topic about this issue that lists several possible workarounds: https://www.millisecond.com/forums/Topic24909.aspx
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