Errors in Inquisit Web but the same script runs well in Inquisit Lab


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Thao Pham
Thao Pham
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Hello,
I need to launch a script online. Before registering it to Inquisit Web, I have been able to run it smoothly on Inquisit Lab.  However, the Web version returns errors, saying that it could not locate an element (i.e. one of the blocks).  I have checked again in Inquisit Lab and everything is still fine. 

Can you advise me how to handle this issue?  Thank you!

Thao
 
Dave
Dave
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Thao Pham - 3/30/2020
Hello,
I need to launch a script online. Before registering it to Inquisit Web, I have been able to run it smoothly on Inquisit Lab.  However, the Web version returns errors, saying that it could not locate an element (i.e. one of the blocks).  I have checked again in Inquisit Lab and everything is still fine. 

Can you advise me how to handle this issue?  Thank you!

Thao
 

Please provide the link to the web experiment's start page. In all likelihood, you've programmed the script in a different (higher) Inquisit Lab version than then Inquisit Web version you are trying to run it under, and you're using syntax constructs not available under the latter version.
Thao Pham
Thao Pham
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Thao Pham
Thao Pham
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The Inquisit Lab version I used to make the script is: 
Version:
4.0.10.0 64bit (build 2666)

Thao

Dave
Dave
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Thao Pham - 3/30/2020
The Inquisit Lab version I used to make the script is: 
Version:
4.0.10.0 64bit (build 2666)

Thao

> However, the Web version returns errors, saying that it could not locate an element (i.e. one of the blocks).

I'm confused. That experiment's logs do not show any such error.

https://www.millisecond.com/myaccount/logs/errors.aspx?webscriptid=204331
Thao Pham
Thao Pham
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Posts: 11, Visits: 28
Dave - 3/30/2020
Thao Pham - 3/30/2020
The Inquisit Lab version I used to make the script is: 
Version:
4.0.10.0 64bit (build 2666)

Thao

> However, the Web version returns errors, saying that it could not locate an element (i.e. one of the blocks).

I'm confused. That experiment's logs do not show any such error.

https://www.millisecond.com/myaccount/logs/errors.aspx?webscriptid=204331
That's strange... I've just clicked on the URL again and it still shows this:


Thao Pham
Thao Pham
Associate Member (161 reputation)Associate Member (161 reputation)Associate Member (161 reputation)Associate Member (161 reputation)Associate Member (161 reputation)Associate Member (161 reputation)Associate Member (161 reputation)Associate Member (161 reputation)Associate Member (161 reputation)
Group: Forum Members
Posts: 11, Visits: 28
Thao Pham - 3/30/2020
Dave - 3/30/2020
Thao Pham - 3/30/2020
The Inquisit Lab version I used to make the script is: 
Version:
4.0.10.0 64bit (build 2666)

Thao

> However, the Web version returns errors, saying that it could not locate an element (i.e. one of the blocks).

I'm confused. That experiment's logs do not show any such error.

https://www.millisecond.com/myaccount/logs/errors.aspx?webscriptid=204331
That's strange... I've just clicked on the URL again and it still shows this:



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Dave
Dave
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Group: Administrators
Posts: 12K, Visits: 98K
Thao Pham - 3/30/2020
Thao Pham - 3/30/2020
Dave - 3/30/2020
Thao Pham - 3/30/2020
The Inquisit Lab version I used to make the script is: 
Version:
4.0.10.0 64bit (build 2666)

Thao

> However, the Web version returns errors, saying that it could not locate an element (i.e. one of the blocks).

I'm confused. That experiment's logs do not show any such error.

https://www.millisecond.com/myaccount/logs/errors.aspx?webscriptid=204331
That's strange... I've just clicked on the URL again and it still shows this:



Did you, at some point, upload a revised version of the script? If so, you might still be running the outdated version from your system's cache.
Thao Pham
Thao Pham
Associate Member (161 reputation)Associate Member (161 reputation)Associate Member (161 reputation)Associate Member (161 reputation)Associate Member (161 reputation)Associate Member (161 reputation)Associate Member (161 reputation)Associate Member (161 reputation)Associate Member (161 reputation)
Group: Forum Members
Posts: 11, Visits: 28
Dave - 3/30/2020
Thao Pham - 3/30/2020
Thao Pham - 3/30/2020
Dave - 3/30/2020
Thao Pham - 3/30/2020
The Inquisit Lab version I used to make the script is: 
Version:
4.0.10.0 64bit (build 2666)

Thao

> However, the Web version returns errors, saying that it could not locate an element (i.e. one of the blocks).

I'm confused. That experiment's logs do not show any such error.

https://www.millisecond.com/myaccount/logs/errors.aspx?webscriptid=204331
That's strange... I've just clicked on the URL again and it still shows this:



Did you, at some point, upload a revised version of the script? If so, you might still be running the outdated version from your system's cache.

In fact, after my first time encounter the error, I did deleted all the uploaded files and upload everything again (all the files that I've made sure that it runs well). 
What should I do (or should have done) Dave?
Thao Pham
Thao Pham
Associate Member (161 reputation)Associate Member (161 reputation)Associate Member (161 reputation)Associate Member (161 reputation)Associate Member (161 reputation)Associate Member (161 reputation)Associate Member (161 reputation)Associate Member (161 reputation)Associate Member (161 reputation)
Group: Forum Members
Posts: 11, Visits: 28
Thao Pham - 3/30/2020
Dave - 3/30/2020
Thao Pham - 3/30/2020
Thao Pham - 3/30/2020
Dave - 3/30/2020
Thao Pham - 3/30/2020
The Inquisit Lab version I used to make the script is: 
Version:
4.0.10.0 64bit (build 2666)

Thao

> However, the Web version returns errors, saying that it could not locate an element (i.e. one of the blocks).

I'm confused. That experiment's logs do not show any such error.

https://www.millisecond.com/myaccount/logs/errors.aspx?webscriptid=204331
That's strange... I've just clicked on the URL again and it still shows this:



Did you, at some point, upload a revised version of the script? If so, you might still be running the outdated version from your system's cache.

In fact, after my first time encounter the error, I did deleted all the uploaded files and upload everything again (all the files that I've made sure that it runs well). 
What should I do (or should have done) Dave?

Hi Dave,  I understand the problem now.  I should have used a different name for the script file.  I have changed it and it runs now.

Thank you so much for your patience!!

Tha
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