Millisecond Forums

Inquisit 4 Lab on Windows 10

https://forums.millisecond.com/Topic25465.aspx

By avila@psb.uji.es - 8/27/2018

Hello, 
When I try to install the software on Windows 10, I receive a code error message: 05111ED2E30BBB84. César
By Dave - 8/28/2018

avila@psb.uji.es - Tuesday, August 28, 2018
Hello, 
When I try to install the software on Windows 10, I receive a code error message: 05111ED2E30BBB84. César

Could you tell me when during the installation the error occurs and provide a screenshot of the exact error message? Thanks.
By avila@psb.uji.es - 8/28/2018

Dave - Tuesday, August 28, 2018
avila@psb.uji.es - Tuesday, August 28, 2018
Hello, 
When I try to install the software on Windows 10, I receive a code error message: 05111ED2E30BBB84. César

Could you tell me when during the installation the error occurs and provide a screenshot of the exact error message? Thanks.

Our problem is probably related to the use of new IPs. May you include the IPs from 150.128.33.1 to 150.128.33.254 in my license? Tahnks in advance, Cesar
By Dave - 8/28/2018

avila@psb.uji.es - Tuesday, August 28, 2018
Dave - Tuesday, August 28, 2018
avila@psb.uji.es - Tuesday, August 28, 2018
Hello, 
When I try to install the software on Windows 10, I receive a code error message: 05111ED2E30BBB84. César

Could you tell me when during the installation the error occurs and provide a screenshot of the exact error message? Thanks.

Our problem is probably related to the use of new IPs. May you include the IPs from 150.128.33.1 to 150.128.33.254 in my license? Tahnks in advance, Cesar

Ah, that may well be it. We'll add the new range to your license and I will notify you here as soon as the change is live so you can test if that resolves the issue.
By Dave - 8/28/2018

Dave - Tuesday, August 28, 2018
avila@psb.uji.es - Tuesday, August 28, 2018

Our problem is probably related to the use of new IPs. May you include the IPs from 150.128.33.1 to 150.128.33.254 in my license? Tahnks in advance, Cesar

Ah, that may well be it. We'll add the new range to your license and I will notify you here as soon as the change is live so you can test if that resolves the issue.

We've registered the new IP range and it should be active now -- please let me know if you're seeing any problems on your end. Thanks!