Millisecond Forums

Server/License error

https://forums.millisecond.com/Topic29648.aspx

By Matt Peterson - 9/1/2020

I've run about 20 participants with no problem, but one of my latest participants received this error:

"Inquisit was unable to connect to the server to verify that this script is licensed. The script will not be run."
By Dave - 9/1/2020

 
Matt Peterson - 9/1/2020
I've run about 20 participants with no problem, but one of my latest participants received this error:

"Inquisit was unable to connect to the server to verify that this script is licensed. The script will not be run."

Typically this is caused by a connectivity issue on the client-side (the participant's device), such as a firewall blocking communications between the Inqusit app and the server. At a minimum, the app must be allowed incoming and outgoing connections over HTTP (port 80) and HTTPS (port 443).