Cannot download data from inquisit web


Cannot download data from inquisit web

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thv
thv
Respected Member
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Group: Forum Members
Posts: 14, Visits: 21
Hello,
I am trying to download my web data files, and when I press to download it says does not work and gives a red error message saying:
"Object reference not set to an instance of an object."

This seems to occur only on one of my computers (windows), not the other (linux), though I have no idea why, and I have successfully downloaded data before with the Windows.

Any help on fixing it would be appreciated.

Thanks!
Dave
Dave
Supreme Being
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Posts: 9K, Visits: 38K
thv - Friday, August 24, 2018
Hello,
I am trying to download my web data files, and when I press to download it says does not work and gives a red error message saying:
"Object reference not set to an instance of an object."

This seems to occur only on one of my computers (windows), not the other (linux), though I have no idea why, and I have successfully downloaded data before with the Windows.

Any help on fixing it would be appreciated.

Thanks!

Could you please direct me to the data you are trying to download? I.e. please tell me your account name, and the specific data folders or files you are trying to download. You can send me these via private message if you don't want to post that information publicly. Please also indicate the data format you've selected for download. Thanks.

thv
thv
Respected Member
Respected Member (338 reputation)Respected Member (338 reputation)Respected Member (338 reputation)Respected Member (338 reputation)Respected Member (338 reputation)Respected Member (338 reputation)Respected Member (338 reputation)Respected Member (338 reputation)Respected Member (338 reputation)

Group: Forum Members
Posts: 14, Visits: 21
Dave - Friday, August 24, 2018
thv - Friday, August 24, 2018
Hello,
I am trying to download my web data files, and when I press to download it says does not work and gives a red error message saying:
"Object reference not set to an instance of an object."

This seems to occur only on one of my computers (windows), not the other (linux), though I have no idea why, and I have successfully downloaded data before with the Windows.

Any help on fixing it would be appreciated.

Thanks!

Could you please direct me to the data you are trying to download? I.e. please tell me your account name, and the specific data folders or files you are trying to download. You can send me these via private message if you don't want to post that information publicly. Please also indicate the data format you've selected for download. Thanks.

Apparently the issue has resolved itself today! Maybe the good old restart the computer trick worked, who knows.
Thanks!
GO


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