Inquisit 4 Lab on Windows 10


Inquisit 4 Lab on Windows 10

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avila@psb.uji.es
avila@psb.uji.es
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Group: Awaiting Activation
Posts: 2, Visits: 3
Hello, 
When I try to install the software on Windows 10, I receive a code error message: 05111ED2E30BBB84. César
Dave
Dave
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avila@psb.uji.es - Tuesday, August 28, 2018
Hello, 
When I try to install the software on Windows 10, I receive a code error message: 05111ED2E30BBB84. César

Could you tell me when during the installation the error occurs and provide a screenshot of the exact error message? Thanks.

avila@psb.uji.es
avila@psb.uji.es
New Member
New Member (10 reputation)New Member (10 reputation)New Member (10 reputation)New Member (10 reputation)New Member (10 reputation)New Member (10 reputation)New Member (10 reputation)New Member (10 reputation)New Member (10 reputation)

Group: Awaiting Activation
Posts: 2, Visits: 3
Dave - Tuesday, August 28, 2018
avila@psb.uji.es - Tuesday, August 28, 2018
Hello, 
When I try to install the software on Windows 10, I receive a code error message: 05111ED2E30BBB84. César

Could you tell me when during the installation the error occurs and provide a screenshot of the exact error message? Thanks.

Our problem is probably related to the use of new IPs. May you include the IPs from 150.128.33.1 to 150.128.33.254 in my license? Tahnks in advance, Cesar
Dave
Dave
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Group: Administrators
Posts: 9K, Visits: 38K
avila@psb.uji.es - Tuesday, August 28, 2018
Dave - Tuesday, August 28, 2018
avila@psb.uji.es - Tuesday, August 28, 2018
Hello, 
When I try to install the software on Windows 10, I receive a code error message: 05111ED2E30BBB84. César

Could you tell me when during the installation the error occurs and provide a screenshot of the exact error message? Thanks.

Our problem is probably related to the use of new IPs. May you include the IPs from 150.128.33.1 to 150.128.33.254 in my license? Tahnks in advance, Cesar

Ah, that may well be it. We'll add the new range to your license and I will notify you here as soon as the change is live so you can test if that resolves the issue.

Dave
Dave
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Posts: 9K, Visits: 38K
Dave - Tuesday, August 28, 2018
avila@psb.uji.es - Tuesday, August 28, 2018

Our problem is probably related to the use of new IPs. May you include the IPs from 150.128.33.1 to 150.128.33.254 in my license? Tahnks in advance, Cesar

Ah, that may well be it. We'll add the new range to your license and I will notify you here as soon as the change is live so you can test if that resolves the issue.

We've registered the new IP range and it should be active now -- please let me know if you're seeing any problems on your end. Thanks!

GO


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