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openGL error

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vbrown7	vbrown7 posted 3 Years Ago Topic Details Share Topic
Group: Forum Members Posts: 11, Visits: 93	Hi, we have a participant trying to complete an experiment via Inquisit web who is encountering the following error when trying to start the experiment: "OpenGL Error: Failed to create multisample framebuffer of size 1440, 450 status: GL_FRAMEBUFFER_COMPLETE: Framebuffer Complete.. Function class QSharedPointer<class inquisit::IQSurfaceFrameBuffer> __cdecl inquisit::Graphics::MonitorInfo::createFramebufferSurface(class QSize,const class QColor &,double,bool), File graphics.cpp, Line 405 GL Error Codes: GL_INVALID_VALUE " They tried re-starting their computer, but the error persisted. They are running a laptop with Windows 10. I do not have more information on their system, but I can try to get that if needed - we are communicating by phone/webcam so technical troubleshooting gets a bit tricky. thanks, Vanessa
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Dave	Dave posted 3 Years Ago ANSWER Post Details Share Post
Group: Administrators Posts: 12K, Visits: 98K	+x vbrown7 - 1/7/2021 Hi, we have a participant trying to complete an experiment via Inquisit web who is encountering the following error when trying to start the experiment: "OpenGL Error: Failed to create multisample framebuffer of size 1440, 450 status: GL_FRAMEBUFFER_COMPLETE: Framebuffer Complete.. Function class QSharedPointer<class inquisit::IQSurfaceFrameBuffer> __cdecl inquisit::Graphics::MonitorInfo::createFramebufferSurface(class QSize,const class QColor &,double,bool), File graphics.cpp, Line 405 GL Error Codes: GL_INVALID_VALUE " They tried re-starting their computer, but the error persisted. They are running a laptop with Windows 10. I do not have more information on their system, but I can try to get that if needed - we are communicating by phone/webcam so technical troubleshooting gets a bit tricky. thanks, Vanessa In all likelihood this is due to a broken or outdated graphics card driver. Updating the driver to the latest one available from the card's manuacturer would be the first thing to try.
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vbrown7	vbrown7 posted 3 Years Ago ANSWER Post Details Share Post
Group: Forum Members Posts: 11, Visits: 93	thank you! We'll work on updating the graphics card driver.
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