registration issue


Author
Message
la_1985
la_1985
New Member (21 reputation)New Member (21 reputation)New Member (21 reputation)New Member (21 reputation)New Member (21 reputation)New Member (21 reputation)New Member (21 reputation)New Member (21 reputation)New Member (21 reputation)
Group: Forum Members
Posts: 7, Visits: 42
Hi,

I was unable to obtain a computer key when installing Inquisit 6 on my computer (MacOS Big Sur). When I open Inquisit on my computer it says "Inquisit has detected an error with it's installation. Please reinstall Inquisit using the installer package." I have reinstalled Inquisit from my Inquisit account, but unfortunately it still didn't work. I have checked my systems preferences and it is not a security issue. I am currently using the free trial, but I have a license and will need to use to run my experiment. 
Any help with this would be greatly appreciated,
Thanks, 
Liz
Dave
Dave
Supreme Being (921K reputation)Supreme Being (921K reputation)Supreme Being (921K reputation)Supreme Being (921K reputation)Supreme Being (921K reputation)Supreme Being (921K reputation)Supreme Being (921K reputation)Supreme Being (921K reputation)Supreme Being (921K reputation)
Group: Administrators
Posts: 11K, Visits: 67K
la_1985 - 4/5/2021
Hi,

I was unable to obtain a computer key when installing Inquisit 6 on my computer (MacOS Big Sur). When I open Inquisit on my computer it says "Inquisit has detected an error with it's installation. Please reinstall Inquisit using the installer package." I have reinstalled Inquisit from my Inquisit account, but unfortunately it still didn't work. I have checked my systems preferences and it is not a security issue. I am currently using the free trial, but I have a license and will need to use to run my experiment. 
Any help with this would be greatly appreciated,
Thanks, 
Liz

Try the following:

To redo the setup on your machine, run Inquisit with the resetup command line option in your Mac's Terminal app:
  /Applications/Inquisit\ 6.app/Contents/MacOS/Inquisit\ 6 --resetup

If that doesn't work directly it could be a permissions problem, in which case running with elevated privileges should do the trick:
  sudo /Applications/Inquisit\ 6.app/Contents/MacOS/Inquisit\ 6 --resetup

la_1985
la_1985
New Member (21 reputation)New Member (21 reputation)New Member (21 reputation)New Member (21 reputation)New Member (21 reputation)New Member (21 reputation)New Member (21 reputation)New Member (21 reputation)New Member (21 reputation)
Group: Forum Members
Posts: 7, Visits: 42
Dave - 4/6/2021
la_1985 - 4/5/2021
Hi,

I was unable to obtain a computer key when installing Inquisit 6 on my computer (MacOS Big Sur). When I open Inquisit on my computer it says "Inquisit has detected an error with it's installation. Please reinstall Inquisit using the installer package." I have reinstalled Inquisit from my Inquisit account, but unfortunately it still didn't work. I have checked my systems preferences and it is not a security issue. I am currently using the free trial, but I have a license and will need to use to run my experiment. 
Any help with this would be greatly appreciated,
Thanks, 
Liz

Try the following:

To redo the setup on your machine, run Inquisit with the resetup command line option in your Mac's Terminal app:
  /Applications/Inquisit\ 6.app/Contents/MacOS/Inquisit\ 6 --resetup

If that doesn't work directly it could be a permissions problem, in which case running with elevated privileges should do the trick:
  sudo /Applications/Inquisit\ 6.app/Contents/MacOS/Inquisit\ 6 --resetup

Great thank you so much! It is working now :)
GO

Merge Selected

Merge into selected topic...



Merge into merge target...



Merge into a specific topic ID...




Reading This Topic

Explore
Messages
Mentions
Search