Online log and data


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s_103
s_103
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Hi all!
I am currently trying to download the data from my experiment but for both the 'online log' I receive this 'An error occurred fetching the page you requested'. And for the 'online data' page I receive this message, 'Procedure or function 'dataFolderExists' expects parameter '@AccountId', which was not supplied.' 

Does someone know what I need to do to be able to see the data?

Cheers,
Sophie





Dave
Dave
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Group: Administrators
Posts: 11K, Visits: 73K
s_103 - 8/21/2021
Hi all!
I am currently trying to download the data from my experiment but for both the 'online log' I receive this 'An error occurred fetching the page you requested'. And for the 'online data' page I receive this message, 'Procedure or function 'dataFolderExists' expects parameter '@AccountId', which was not supplied.' 

Does someone know what I need to do to be able to see the data?

Cheers,
Sophie





Hi Sophie,

There was a big site update during which some services had to be taken offline for a period of time. Please try downloading the data again now and let me know if anything is missing or seems off otherwise. We know there are some residual issues which we are working on, and I'll add any you notice in your account to the list (if they're not already on there).

Thanks!
GO

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