"An error occurred fetching the page you requested"


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Jessica_FAU
Jessica_FAU
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Dear all,

My online study is running, however, everytime I try to make a change to it (e.g. deleting or uploading a script) the following message appears: An error occurred fetching the page you requested

Is there any way to make changes to the current study?

Thanks and best regards
Dave
Dave
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Posts: 11K, Visits: 67K
Jessica_FAU - 3/23/2021
Dear all,

My online study is running, however, everytime I try to make a change to it (e.g. deleting or uploading a script) the following message appears: An error occurred fetching the page you requested

Is there any way to make changes to the current study?

Thanks and best regards

We're aware of the issue and it's being worked on. Things should be back to normal later today and I will update this thread when the problem is resolved.
Dave
Dave
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Group: Administrators
Posts: 11K, Visits: 67K
Dave - 3/23/2021
Jessica_FAU - 3/23/2021
Dear all,

My online study is running, however, everytime I try to make a change to it (e.g. deleting or uploading a script) the following message appears: An error occurred fetching the page you requested

Is there any way to make changes to the current study?

Thanks and best regards

We're aware of the issue and it's being worked on. Things should be back to normal later today and I will update this thread when the problem is resolved.

The issue should be resolved as of the time of writing. If you continue to see problems, please let me know by either responding here or emailing support<at>millisecond.com, whichever you prefer.
GO

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